AOR ONE™ CARE AUTHORITY™
CARE AUTHORITY connects post-discharge transitions, coordination, authorizations, appeals documentation, DME logistics, escalations and compliance oversight into one governed operating picture — with human review required at every clinical, legal and regulatory decision point.
72h
Critical transition window
13
Operational roles
PR ↔ FL
Cross-jurisdiction continuity
24/7
Operational visibility
Care rarely fails inside the encounter. It fails in the gaps between organizations, systems, jurisdictions and deadlines.
Every stage records an owner, a timestamp and an audit entry.
Each module is a working surface inside the platform, not a marketing concept.
Governs the first 72 hours after discharge, when transitions most often break.
Prioritization is operational, not a clinical triage decision.
A consolidated operational view of the case, not a medical record.
CARE AUTHORITY is not an EMR and does not replace the legal medical record.
Administrative control of the authorization pipeline.
The platform does not guarantee authorization, coverage or payment.
Organized documentation and follow-up for denied services.
This is administrative support. It is not legal representation or legal advice.
The oversight layer of the platform: it watches the operation instead of executing it.
Aegis does not perform automated regulatory determinations and does not act on behalf of a regulator.
Keeps equipment and supplies from becoming the reason treatment stops.
Carrier and supplier tracking integrations are planned and not enabled in demo.
The Puerto Rico ↔ Florida corridor, coordinated as one continuous case.
Coverage across jurisdictions is never assumed. Benefits must be verified with the plan for each patient.
Drafting and organization assistance under mandatory human review.
AI output is labelled, requires review by authorized users, never substitutes clinical judgment, is not legal advice, and is never transmitted externally without human approval.
The same operating picture, framed around what each organization is accountable for.
Limited visibility into what happens to a member between authorization events.
Patients leave the facility and follow-up ownership dissolves.
Administrative burden pulls clinicians away from patients.
Complex, long-duration cases with heavy documentation demands.
Field visits, supplies and authorizations are tracked in separate places.
Transitions in and out of the facility lack a shared operational record.
Delivery delays surface only when treatment has already been interrupted.
Coordination across entities happens over phone, fax and email with no trail.
Operational actions are hard to evidence after the fact.
This page describes the actual security and governance posture of AOR ONE™ CARE AUTHORITY™, including what is implemented today and what remains pending before production use with real data.
Multi-tenant isolation (RLS)
Enforced at the database layer on operational tables.
13 operational roles
Defined in the data model and enforced server-side.
Append-only audit trail
Actor, role, module, entity and timestamp recorded.
Document access logging
Views and downloads recorded per document.
Controlled account creation
No public self-service registration.
Transport encryption (TLS)
Provided by the hosting platform.
Nothing below is presented as active unless it is. No credentials are held in the frontend, and no external transmission of sensitive information occurs without human approval.
Email (notify.aormedicalsolutions.com)
Transactional and authentication email sending from a verified sending domain.
AI Copilot (managed AI gateway)
Drafting, summarization and OCR assistance under mandatory human review.
Document storage & vault
Private, access-logged document storage inside the platform.
Analytics & operational metrics
Internal KPI snapshots and historical trend computation.
EHR / FHIR
Clinical system exchange with covered entities.
Payer portals
Direct submission and status retrieval from plan portals.
Fax gateway
Outbound fax delivery for payer submissions.
SMS notifications
Outbound SMS for coordination reminders.
DME supplier tracking
Supplier order-status exchange.
Shipping carriers
Carrier tracking for delivery confirmation.
AOR HealIQ™ interoperability
Referencing wound intelligence from AOR HealIQ™ inside CARE AUTHORITY case files.
External document management systems
Bidirectional exchange with third-party DMS.
These are the indicators the platform measures. Any figure shown in the demonstration environment is synthetic and illustrative; CARE AUTHORITY makes no claim of clinical improvement, readmission reduction or financial result without validated methodology and evidence.
CARE AUTHORITY is one platform inside the AOR Medical Solutions ecosystem. Each platform has a distinct purpose; none duplicates another.
AOR ONE™ CARE AUTHORITY™
Longitudinal coordination, continuity of care, operations, administrative oversight, authorizations, appeals, DME and compliance.
AOR HealIQ™
Wound-specific intelligence, wound documentation and wound progression follow-up.
AOR Innovation Hub
Commercial and distribution platform for the AOR ecosystem.
AOR WoundVault
Specialized administrative tooling for wound program records, where applicable.
Interoperability between AOR platforms is designed as scoped, authorized data exchange: clinical wound findings originate in AOR HealIQ™ and can be referenced as evidence inside CARE AUTHORITY case files. This exchange is a planned capability and is not enabled in the demonstration environment.
Tell us about your operation and we will schedule a guided walkthrough of the command center using synthetic demonstration data.
This platform supports care coordination and administrative decision-making. It does not replace the independent clinical judgment of a qualified healthcare professional.